In The Pink Therapies And Training is a complementary therapy business which offers two types of service.
Firstly, we offer complementary therapies to members of the public, including massage, reflexology, aromatherapy, healing, ear candling, crystal therapy, hot stones massage and Indian Head massage.
Secondly, we are a private training provider, offering training in complementary therapies such as massage, aromatherapy and reflexology, together with emergency first aid.
We wish to assure both clients and learners
that we only collect data which is relevant to our business dealings
that we do not send out marketing material unless clients/learners have specifically signed up for this
that we strive to maintain confidentiality
However, despite our reassurances of confidentiality, there are rare occasions when it is necessary to divulge data to another party in order to comply with UK legislation, such as
if a client or learner discloses that they are going to commit a crime
if a client or learner has a notifiable disease
if requested by a court of law
We have divided the following section into 2 categories to apply to our clients and learners respectively.
Data collected from clients will naturally be of a personal nature. The purpose of collecting this data is to ensure our clients’ health and wellbeing with regard to treatments received. There are many reasons (contra indications) which make it unwise for treatments to go ahead or where we need to exercise caution. The data you provide will help us in making the right decision for you as an individual.
We ask for your contact details, your doctor’s contact details, your date of birth, details of operations, illnesses or conditions and general information regarding you as an individual in order to build a picture of you and to be able to offer advice on health and wellbeing.
We ask that each learner completes an enrolment form which contains contact information (name, address, telephone number, email address), nationality, language(s) spoken and whether the learner considers himself/herself to have a condition which might impact on learning.
We collect this data for the following reasons
To register learners with the awarding body (VTCT) - certain information such as disabilities and nationality are also required by the awarding body for statistical purposes
To send learners information about courses
To send learners invoices and receipts for payment for courses
To order qualification certificates from VTCT
To provide the best service we can by meeting learners’ needs as detailed in the enrolment form eg disabilities
To return portfolios of evidence through the post, if necessary
To return marked work
The above data is only shared with the awarding body VTCT when required.
Learners’ course work is also held electronically in order to mark it and upload it to either the VTCT website or an online collaboration tool such as Google Docs. The purpose of this is to grant access to learners’ work by our Internal Quality Assurers and our External Quality Assurer for the purposes of standardisation and quality monitoring. In these cases, the only identifiable data is that of the learner’s name.
Before embarking on a healer training course, learners are required to complete a registration form which asks for minimal data such as contact details and the course being enrolled on.
The information is used purely for communication regarding healer training such as
sending pre-course information to learners
sending certificates to learners,
returning workbooks or assignments to learners
communicating with learners about their course
It is necessary that learners’ names are provided to The Healing Trust for the issuing of certificates, but other than that this, data is not passed to any other third party and remains with In The Pink! Therapies And Training.
Potential Reiki learners are asked to complete the same form as used with learners of VTCT courses as we have found this form to be sufficiently comprehensive to allow us to capture contact information, conditions which might impact upon learning and possible language barriers. This information is not shared with any third party.
There are occasions when potential learners approach In The Pink Therapies And Training via The Reiki Federation website and on these occasions the only personal data we receive is an email address.
Continuing Professional Development
Our CPD opportunities are accredited by the Federation Of Holistic Therapists. A similar version of the VTCT enrolment form is required to be completed. The information provided is used
to send learners information about courses
to send learners invoices and receipts for payment for courses
to post certificates (where required)
to provide the best service we can by meeting learners’ needs as detailed in the enrolment form eg disabilities
to return marked work (where required)
All learners are asked to sign the enrolment form which gives In The Pink! Therapies And Training permission to store and use personal data for the purpose of training.
The data we hold has, and must, be given to us voluntarily and we promise never to contact individuals who have not given us this data voluntarily.
Your data may be stored either electronically or written. Written data is stored securely in a locked filing cabinet and electronic data is password protected. If you wish to see the data we hold about you please make a written request and we will action this as quickly as possible.
We do not:
share data with businesses other than our awarding organisations
research data on clients or learners
acquire data from third parties
send out marketing material (unless clients/learners have specifically signed up for this)
Removal Of Data
In The Pink Therapies And Training is registered with the following organisations
The Federation Of Holistic Therapists (FHT)
NFSH The Healing Trust
The Complementary And Natural Healthcare Council (CNHC)
The Reiki Federation
Balens Specialist Insurance Brokers
In accordance with the requirements of these organisations, data will be kept for a period of 10 years which covers the criteria for NFSH The Healing Trust (7 years), FHT (10 years) and CNHC (8 years) following our last contact before being shredded. In the case of a child, data will be kept indefinitely.